ADDITIONAL ITEMS · STRATEGY & RESEARCH

Decide with data, not hunches.

The research and planning that tells you where you stand, who you are really competing with, and what to do next. Every later item traces back to a number one of these named.

Strategy & Research

Five questions every owner should be able to answer

Every item here is commissioned through your plan and handcrafted by an artist, in your authentic voice. Reporting, ROI and attribution aren't sold here. They are core to the App, in every plan. Pricing is shared inside your plan.

Marketing Plan & Roadmap

Your next two quarters, planned: goals, channels, budget and sequence. A roadmap your whole team can follow.

What it moves: A plan turns marketing from a monthly argument into a sequence. You stop re-deciding everything every month, your spend compounds instead of scattering, and every later item we recommend traces back to a number this document named.

What's included
 
Current-state review. Where you actually stand today. Rankings, map position, AI visibility, pipeline sources.
Goals and numbers. What should move, by how much, by when. Written so you can hold us to it.
Channel plan. Which of the three lead channels (and which additional items) get budget, in what order, and why.
Budget and sequence. Two quarters mapped month by month, sized to what you can actually spend.
The roadmap document. One artifact your whole team can follow, and your App tracks against.

Market & Competitor Analysis

Powered by MSP Signal: who's growing in your market, who you're losing to, and where the white space is. Decided with data, not hunches.

What it moves: Strategy stops being opinion. You learn which competitors are actually taking your deals (it's rarely who owners guess), which market is genuinely winnable, and where a dollar of marketing moves furthest.

What's included
 
Your market, mapped. Every competing provider in your market, from MSP Signal's map of 23,000+ US IT service providers

Growth signals. Who's hiring, expanding, acquiring, winning reviews, and who's stalling

Head-to-head standing. Where you rank against the competitors that matter, in search, maps and AI answers

White space. Segments, suburbs and specialties nobody owns yet, and what it would take to own them

The briefing. Findings presented live, with a recommendation you can act on

AI Visibility Audit

Do ChatGPT, Perplexity and Google's AI know you exist? Your share of AI answers versus three competitors, scored and mapped.

What it moves: AI citations, with aim. Instead of vaguely "doing AI SEO," you know your number, your gap, and the three changes that close most of it, then you watch the score move in your App.

What's included
 
Share-of-answer scoring. How often you appear when AI engines answer buying questions in your market. Versus three competitors you name

Engine-by-engine breakdown. ChatGPT, Perplexity, Google AI Overviews, Copilot, where you show, where you're invisible, and what they say when you do

Why, not just what. The structural reasons you're cited or skipped: entities, sources, page structure, third-party mentions

The priority map. Which fixes move your score fastest, ranked. The input for restructuring and optimization work

Buyer Personas & Ideal Company Profile

Who your buyers are and which accounts fit best. Researched, documented, and scoreable in your CRM.

What it moves: Lead quality, the difference between "we got 30 leads" and "we got 9 leads we'd actually want to win." Reach matches visitors against this profile; outbound lists are built from it; the Artists write to these people by name.

What's included
 
Buyer personas. The actual humans who choose an MSP. The office manager, the ops lead, the owner. What they fear, what convinces them, researched from your wins and losses

Ideal Company Profile. The accounts you should hunt: industry, size, stack, contract shape. Defined tightly enough to score

CRM scoring. The profile wired into HubSpot so every inbound lead gets a fit score automatically

The targeting brief. One document every piece, ad and outbound list gets checked against

Marketing Strategy Sessions

An hour with your strategist on anything marketing. One-off, in packs, or senior-partner sessions for the hard questions.

What it moves: Direction. An hour that prevents a quarter of drift is the cheapest thing in the catalog, and every session ends with next steps written down, not vibes.

What's included
 
 
Strategy hours. One hour, your agenda, real answers. Booked when you need them
4-packs. Four sessions held on account, used as questions come up

Advanced sessions. Senior-partner time for the hard ones: positioning, pricing, acquisitions, the vertical bet

Technical work hours. Hands-on technical time when the question is really a task

How this works with your plan

Your strategist recommends the lever when your numbers say something specific should move. You approve it with one tap in the App, and the Artists make it. Fixed scope, set turnaround, and pricing shared inside your plan.

Every piece handcrafted by an artist, in your authentic voice.

FAQs

Strategy, answered

Not sure which lever moves your number?

Your strategist will tell you. That is the job.